Client relation

Future feature: Manage programs in GrowthWheel Online

With our new programs feature you will be able to create your organizations programs with custom phases and assign them to your clients on GrowthWheel Online. 

With this new feature you’ll be able to:

  • Manage your organization’s programs.

  • Associate your clients to one or more of your programs.

Below, you can see the first mock-ups of how it will look like.


1. Manage your Programs under the organization’s settings page

We will have the option to manage your organization’s programs on the programs settings page under my organization settings menus. Here, you’ll find a list of all the previously created programs. 

You’ll notice an eye icon on the list view of the programs. You can click it to make each program visible, or not, under the engagement page for each client.

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2. Add new Programs with custom phases on the settings page

To create a new program, click the green button on the list view. You will see a dialog where you can input the program name, start and end date, add a logo, and associate a partner to the program.

You can also add custom phases for the program. Click the green program phase button to add a new one. You can always delete any option by clicking the trash icon.

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3. Associate programs to your clients on the engagement page

On the engagement page under the client relation menu for each client, you’ll find the “Assigned program” button where you can have a multiple-choice selection from the dropdown menu with the options that were added on the program settings page.

You can also select the current program phase right on the table for the program added.

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4. Filter your Clients list by Programs

On your client list you’ll be able to filter your current clients by any program. Click the filter icon and select a program from the dropdown list. You can select one or more programs and the clients associated with those programs will be filtered automatically.

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In this quick video, we will show you how it works:

Please share your comment below, and take part in the development of the upcoming page.

Future Feature: New Pipeline view for Client list

We are adding a new “Pipeline View” for your Pre-Clients so you can manage different stages before becoming your clients.

You will see your pre-clients list as cards with basic contact and social information. You can also see the days since last contact with a color coding indicator, as well as the next scheduled meeting with your client.

With this new feature you’ll be able to:

  • Manage different stages of your pre-clients list.

  • Easily drag and drop your clients cards to move them to another stage. 

Below, you can see the first mock-ups of how it will look like.


1. Manage different stages of your pre-clients list

On my clients menu you will find the new pipeline view for your pre-clients client list only. In here you will have a view with different columns of stages on your pipeline. 

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2. Easily drag and drop your clients cards to move them to another stage

If a client of yours is a lead qualified and you have sent them a proposal, you can click and hold on the card then drag it to the right until the columns have scrolled and drop it under the column Proposal sent.

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In this quick video, we will show you how it works:

Please share your comment below, and take part in the development of the upcoming page.

New "Calendar" Feature under My Clients Menu

We are working on a new feature called “Calendar” that allows advisors to have an overview of their upcoming and past interactions for all clients, which they currently cannot see.

With the new feature you will be able to:

  1. Add interactions.

  2. Have a list view of your past and upcoming interactions.

  3. Have a Grid View as a calendar of this information.

Below, you can see the first mock-ups of how it will look like.


#1. See your calendar interactions list

In the “Calendar” page you can now see the list of the upcoming and past interactions with all the relevant information previously added such as: Client company, type, date, title and location.

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#2. Add a new interaction

From this same place page you can also add new interactions with your clients.


3. Change to Grid View to display it as a regular calendar

You also have the option to see this page as a regular calendar where you can click each interaction to see more information.

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4. See and edit information on each interaction

By clicking on each interaction weather is on the list or grid view you’ll see this pop up with all the information related to a previously added interaction or in blank to be filled out and creating a new one.

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5. Change between years

You also have an option on the right to change between year and have access to this information.

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New: Improved client relations menu and Impact Validation Forms

We are working on a new feature for tracking impact as an advisor on GrowthWheel Online.

Our Client Relations menu will soon have many more options including more advanced Interactions, and two new tabs: Referrals and Impacts.

With the update to client Interactions you will be able to:

  • Add more types of interactions, focus areas and the topic of the interaction

  • Add other advisors present during the meeting

  • Add the clients that participated in the interaction

  • Add referrals to other organizations discussed with your client

  • Add decisions and actions, or outcomes

  • And finally, add an impact

By adding a new impact, you create a verification form that can be used as a succes story of your help to the client’s business, e.g. verification form for Increase in Revenue.


Below, you can see the first mock-ups of how it will look like.


#1 Add new impact
In the “Interactions” menu, create a new impact by choosing a title and the type of impact (revenue, profit, loan, capital, contract, export, start up, jobs, certification, miscellaneous)

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#2 Request verification from client
Add more details and request a verification from your client. An email template will appear to request your client to sign the form. You can edit the email.

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#3 View all impacts and their status
Find the impact you created in the impact list, where all impacts are categorized on impact type, amount, unit, and quarter. Here you can also view the status of each verification.

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#4 Download impact as PDF
Request your client to use their business as a success story and download the impact validation form as PDF.



Please share your comment below, and take part in the development of the upcoming page.